Write to us
One form, two topics. A person on the team reads every message and answers by e-mail.
Other ways
- Support e-mail
- Help center and guides
- Service status
What to include
Four things let us answer in one go instead of three:
- Platform: iOS or Android, and the OS version.
- Vessly version: shown at the very bottom of Settings.
- Device model, for example Pixel 7 or iPhone 15.
- A screenshot of the screen or the error message.